GUIDELINES FOR CALLING THE PHYSICIAN AT NIGHT: Many families are unsure when to call the physician on call in the middle of the night. In addition, most of these families apologize when they call and awaken the physician. NO APOLOGY IS NECESSARY; WE ARE HERE FOR YOU! We do request that certain guidelines be followed between 10:00 p.m. and 8:00 a.m.
For any life-threatening emergency such as difficulty breathing, severe respiratory distress, a heart which has stopped, seizure, a large amount of bleeding, unconsciousness or unarousability, the family should call 911, and then if possible call our answering service (260) 399-3909 to let our physician know that they are on the way to the emergency room.
For emergencies which include wheezing, persistent bleeding, lacerations, stiff neck with fever, green vomit, bloody vomit, right side abdominal pain, bloody stools, or a child less than two months old with a fever of 100.5 or greater, taken under the arm, call the physician on call.
Things that should wait until the morning to call the office: Any illness that you believe requires an office visit but not an emergency room visit. This includes suspected ear infections, colds, sore throat, or intermittent coughs that do not include respiratory distress. Calling the physician in the middle of the night will not get you an appointment for the next day, as they do not have access to the office schedule at home. Fever frequently falls into this category. Most children's bodies tolerate temperatures of 105.5 or less quite well. Tylenol OR Children's Motrin should be given along with a tepid bath if fever persists. Please do not call in the middle of the night to ask the proper dose of fever reducer. Simply download the following link to print the Medication Dosage Chart.
Missed Appointments: If you are unable to keep an appointment, please call our office at least 24 hours in advance to cancel or reschedule. Also, if you are running late due to the weather or any other circumstance, please call ahead to notify our office so we can try to accommodate your medical needs.
Prescription Refills: Prescription refills can be handled best during regular business hours Tuesday through Friday. The on call physician will not be able to refill medications after hours or on the weekends. We ask that you allow enough time for our office to honor your request prior to running out of any medication. Any controlled medication prescription will need to be picked up from our front office and an acknowledgment signed stating you have received the prescription. We also ask that you check all prescriptions before leaving the office.
Forms: Due to the high demand of physical forms for school, sport, and camp activities, we ask that you allow at least three business days to process your request. Please note that peak times for the completion of these forms are May-August and could result in longer wait times. If you are requesting the completion of an FMLA form or want a school form sooner than 3 days, a fee may be assessed.